9-11: Hijack Procedures: A Deliberative Process, the AA Flight 269 story

Background

Prior to 9/11, handling hijack situations was a deliberative process under the assumption that the end result would be the landing of the hijacked aircraft at a negotiated location. FAA scope level procedures were also deliberative for both hijack situations and aircraft experiencing electrical and mechanical problems.  American Airlines flight 11 was in the latter category until Mohammed Atta announced his presence in the cockpit over the air.

The exchanges between an air traffic controller at Boston Center and the cockpit of American Airlines flight 269 (AA 269) provide specific real-time information on how the hijack situation was handled.  Here is that story as recorded at the Departure Flow Management Position, Traffic Management Unit, Boston Center (ZBW). (NARA Batch 5, tape 148-911-03007988L1.s1 for the period 1200-1245Z)  The traffic management position was monitoring the channel of the controller for AA 269.

Controller-Cockpit Communications

AA 269 was handed off from Boston TRACON to Boston Center at 8:18 EDT climbing out of flight level 190 for 230.  The flight was cleared to proceed to flight level 350.

0818 AA 269 Checks in with ZBW

Previously, shortly before 8:14, AA 11 turned 20 degrees right at controller direction and was then told to climb and maintain flight level 350.  There was no response to that second controller direction.  AA11 was over northwestern Massachusetts when AA 269 checked in with Boston Center.

Concurrently, the controller for AA 11 had begun a series of deliberate steps to regain contact with AA 11 by contacting Boston TRACON to see if AA 11 had inadvertently reverted to a previous frequency, a not unusual happenstance.

Then, at 8:21, AA 269 became part of the Boston Center attempt to gain contact with AA 11.  The AA 269 controller advised that AA 11 was “nordo” (no radio), 80 miles to the west, and asked AA 269 to contact “company” (American Airlines) to assist.

0821 AA 269 Contact Company AA 11 Nordo

At the time, Boston Center had no indication that the situation with AA 11 was anything other than a technical problem.  The AA 269 controller routinely asked the crew what their projected mach speed would be (.80) and AA 269 volunteered to try to reach AA 11 “on this frequency.”  The crew was told that was not necessary since AA 11 had never been on the frequency.

At that same time the transponder aboard AA11 was turned off and the plane became a primary only, a search only, target.  The last reinforced (radar and transponder) return from AA 11 was at 8:20:51, as recorded by the Riverhead radar supporting the Northeast Air Defense Sector. (84th RADES radar files)

0822 AA 269 Tried to Assist Further

Boston Center was trying everything, to include using planes in the air. Boston had ample evidence of a serious electrical or mechanical problem but no evidence that AA 11 was hijacked.  The state of thinking at Boston Center was communicated to the crew of AA 269. Shortly after 8:23, the AA 269 controller advised the cockpit that “there may be some kind of electrical problem with your company flight.” AA 269 was also advised that Boston Center had “lost the transponder.”  Boston Center also advised that AA 11 was “overhead Albany VOR.”

 0823 AA 11 transponder lost and over Albany VOR

The estimate that AA 11 “had some kind of electrical problem” changed dramatically shortly before 8:25 when the microphone in the AA 11 cockpit was keyed at least twice followed by two pronouncements by Mohammed Atta in short order.

Summation to this point

Commission Staff concluded, “8:14 Last routine radio communication; likely takeover,” (p. 32, Commission Report). For nearly ten minutes Boston Center struggled with the problem of trying to gain contact with a commercial flight gone astray, with no success. This is a good example of the amount of time it takes in real time to identify, assess, and deal with unexpected circumstances. What was not known was that a member of the cabin crew aboard AA 11 had reported shortly before 8:20 to American Airlines that “I think we’re getting hijacked.” (Commisison Report, p. 5) Absent that information, Boston Center first knew the seriousness of the problem when Atta came on the air at 8:25.

Controller activity continues

At 8:27, the controller for AA 269 vectored a Northwest flight to avoid “nordo traffic.” At least one controller or traffic manager  thought that AA 11 might be landing Albany and advised that the airspace needed to be cleared.

0827 Might Land Albany Clear Airspace

It was at that time that Boston Center made the first call to Herndon Center to advise about AA 11 and to request a patch to notify New York and Cleveland Centers of a potential problem aircraft entering their airspace.

The AA 269 controller then advised its crew to “make future attempts to contact company.” The crew asked if Boston Center had got a hold of him (AA 11) and was told “can’t talk about it.”

0829 Can’t Talk About It

Comment

This short, focused article provides researchers, historians and academicians a different perspective on the hijack of AA 11. It records the actions taken by a controller not directly involved with the situation, as monitored by the departure traffic manager. The fact of the traffic manager’s monitoring is established in the next clip. The traffic manager took a phone call about 8:32 in which advice was given to stop all departures going to the Kingston Sector, we have an “emergency down there.” Concurrently, the controller on position can be heard conducting a turnover with his relief in which AA 11 is discussed.

0832 TMU Guidance and Controller Turnover

At 8:38, about the time that Boston Center was contacting the Northeast Defense Sector for the first time, AA 269 was handed off by the new controller to a different Boston Center sector.

 0838 AA 269 So Long

9-11: Hijacker seating arrangement; interesting tactical move, prior planned

Introduction

During the period November 17-21, 2003, I traveled with Team 7 during their site visits to American Airlines and United Airlines headquarters. I wrote an MFR to “list certain details from Mr. Kara’s perspective.” Those details included transponders, cockpit vision, flyability, ACARS, and ASD (Aircraft Situation Display). Here I focus primarily on the hijacker seating, with brief comment on other items of interest.

Hijacker Seating

Here is what I wrote:

The hijacker seating arrangement of 1-2-2, with pilot to the front on the B757s was clearly pre-meditated and different from the 2-1-2 seating arrangement aboard the B767s with the pilot in the middle. On the B757 there is only one cabin crew (one of four or five), the purser, sitting forward immediately aft the cockpit. On the B767, as many as three (of nine) sit forward immediately aft the cockpit.

This is an example of the detailed planning for the attack and is based on information that would have been obtained from the several cross-country orientation flights taken by the hijacker pilots and associates.

My Assessment

I estimate that the plan was to have each pilot seated as close to the cockpit as tactically convenient, based on availability of seating when reservations were made. The B767 crew arrangement, however, dictated that accomplices be seated forward of the hijacker pilot.

Other Brief Comments

According to my MFR, the senior pilots for both United and American assessed that the UA 175 hijacker pilot likely did not see AA 11 fly into the World Trade Center north tower, but  “it was near certain that he would have immediately seen the fire/plume.”

According to the senior pilots, “The cockpits of the B757 and B767 are virtually interchangeable in their essential elements. Both are “easy to fly.”

The United Airlines alert to UA 93 about cockpit intrusions was sent at 1324:24Z. UA 93 crew asked for confirmation at 1326:10Z. That was the last crew communication from the cockpit. In a recent update to the 9/11 Report Card, I downgraded Herndon Center for not following up on a Boston Center request to notify pilots in the air to increase cockpit security. That Boston request was made at 9:15, nearly 10 minutes before the warning was sent to UA 93.

The Aircraft Situation Display was not time sensitive and refreshed each minute or more. Its sensitivity allowed United to maintain continuity on UA93, but did not allow American to gain situational awareness of AA 77.

9-11: UA175; Boston Center; Reaction in Real Time, Ground Stop

Purpose

This short article documents for researchers and historians how Boston Center (ZBW) learned of the impact of a second airplane [UA175] into the World Trade Center and its immediate reaction to a request from New York Center (ZNY) to ground stop everything.

The Impact

ZBW learned of the second impact as it occurred, as recorded at the Severe Weather position Traffic Management Unit (NARA Batch 5, tape 3007988-s2, certification length 42 seconds). ZBW was on the phone with ZNY discussing the fact that ZNY was not taking any hand offs, any overflights. Wanda at the Air Traffic Control System Command Center (Herndon Center) facilitated the conversation. Thus, Herndon Center also learned of the second impact in real time. Here is that three-way conversation.

0902 ZBW ZNY second WTC struck

The Reaction

Within seconds, ZBW Traffic Management Unit complete a series of brief calls to airports in its area ordering a ground stop. There is an important aspect to the notifications. The traffic manager at ZBW started by declaring that all commercial traffic was ground stopped.  By the third call he had shortened his message to a requirement to “ground stop everything.” This is an example of how FAA facilities became confused as to whether or not the ground stop and the later order to land all commercial air traffic pertained to the military, law enforcement, and first responders. Here is that series of calls.

090340 ZBW Ground Stop Calls to Towers

I will add to this article as I find examples of FAA facilities asking for clarification.

9-11: AA11; Initial Notifications, the Boston Center perspective

Introduction

This article is an extension of my recent conversation with Paul Schreyer and is the second of two articles that deal directly with inaccuracies in Schreyer’s “Anomalies” article published in the Journal of 9/11 Studies. The first article dealt with the non-correlation between the Langley fighters and the B747, Venus 77, the so-called “mystery” plane. In this article we turn to Schreyer’s speculation that NEADS was notified as early as 8:31 EDT.

Schreyer’s Position

Schreyer believes that Colin Scoggins, Military Specialist, Boston Center, called the Northeast Air Defense Sector (NEADS) as early as 8:31 EDT and that conversation directly calls into question the timeline of events as established by the 9/11 Commission. Schreyer’s argument is based on anecdotal information, in this case the recall of events by Scoggins.  Schreyer judges that the established timeline of events is off by several minutes.

At this point it is useful to discuss, briefly, a 9/11 truth community tendency to bias times as early as possible, to round down vigorously when convenient to do so. For example, I have seen mention in the blogosphere that NEADS was notified at 8:37, based on the original alert call to NEADS. That call rang through shortly before 8:38 and was answered at 8:37:55. A Mission Crew Commander was summoned to the phone and she was on the call by 8:39.  She received actionable information, a set of coordinates, at 8:40.  The Mission Crew Commander/Technician logged the notification in the official log as 8:40. The point is it takes time, measurable time, for events to unfold.

In Schreyer’s case he takes Scoggins recall of a position for AA11 as “20 miles south of Albany,” and extrapolates his argument based on the time that AA11 was 20 miles south of Albany.  The more likely case, even if Scoggins’ recall is accurate, is that by the time he made his call AA11 was south of the position Schreyer extrapolates.

Commission Staff findings

The staff interviewed Scoggins and considered his recall information in light of available primary source information, specifically the audio files from NEADS, Boston Center, Cape TRACON, and the Air Traffic Control System Command Center (Herndon Center). The staff understood that eye witness and participant recall information was useful if used in conjunction with primary source information and any logs and other secondary material that might be available. The staff determined that Scoggins first talked to NEADS soon after 8:38 EDT when he was called by NEADS.

The Evidence

There is no disagreement with Schreyer about the radar tracks. He has them right. What is at issue is the other primary source information, the audio files, which do not support either Scoggins’ recall or Schreyer’s extrapolation.

The Commission Staff received two deliveries of audio tapes from the Federal Aviation Administration (FAA). The first delivery consisted of copies of the tapes that FAA provided to the National Traffic Safety Board as part of its accident investigation submissions. Those tapes contained only audio files that directly pertained to information about the air traffic control of the four hijacked airplanes. FAA was duly diligent in compiling those files and did provide all information required by the NTSB. The tape from each relevant air traffic control information contained several minutes of information before and after each relevant transmission or sequence of transmissions. The Commission received those files on cassette tapes in .mp3 format.

However, the body of evidence contained in those mandatory submissions fell well short of what the staff needed. We requested and received four hours of continuous recordings (0800-1200 EDT) from every phone line in the Traffic Management Units (TMU) of the responsive FAA en route centers, as well as tapes from the towers and TRACONS involved. We also asked for and received tapes for the air traffic control of the Otis, Langley, and Andrews fighters, which were not part of the FAA submission to the NTSB. That second delivery of tapes was also on cassette tapes but in .wav format.

Concerning Boston Center specifically, that second delivery of tapes provided a record of all calls into and out of the TMU, to include the desk of the Military Specialist, Colin Scoggins.

What The Record Reveals

Note to historians and academicians.  The audio files, below, come from the NARA collection, Batch 5, tape 148-911-03007988H1.s1.wav.  The tape contains a 45-second certification at the beginning that identifies the position recorded as “Severe Weather.”  There are no earlier responsive conversations on any of the other Traffic Management Unit (TMU) tapes from Boston Center. Altogether, eight phone lines in the Boston Center TMU were recorded.

The first call out was shortly after  8:27 to Herndon Center by Dan Bueno alerting first Herndon and then Cleveland and New York Centers. Bueno told Herndon Center that AA11 was West of Albany, southbound. Tony at Herndon Center immediately responded “I see him.”  Herndon Center did not have a radar feed.  What Tony was seeing was the path of AA11 on a traffic situation display (TSD).

082715 AA11 ZBW to Command Center

That call continued at 8:29 when Herndon Center linked Boston, New York and Cleveland centers on a teleconference. During that conference Boston Center reported the location as “one five” miles south of Albany. Tony advised the conferees that “you can tag him up on the TSD.” Further, Boston established the altitude as flight level 290. Altogether, the communication from Boston to Herndon and on to New York and Cleveland took three minutes. This is a good example of the measurable time it took, and takes, to process events in real time.  Here is the continuation.

0829 ZBW Continuation to ZNY and ZOB

The second call was at 8:34 to Cape TRACON asking if Otis fighters could respond. Dan Bueno also made that call and was handed off to the “sup” [supervisor]. Approximately 8:35:15 he told the Cape supervisor  that AA11 was 40 miles south of Albany. That call is consistent with Scoggins’ recall, except that the call was made by Bueno, not Scoggins, and it was to Cape TRACON not NEADS. Here is that call.

 0834 ZBW call to Cape TRACON

Scoggins recall, therefore, is not the 8:31 time that Schreyer extrapolates, but a time at least four minutes later. Scoggins, Bueno, and Cooper worked in close proximity and all were aware of what the other was doing. It is natural that Scoggins might recall that he made the call. If Scoggins had called NEADS that call would have been recorded on one of the TMU lines.

Thereafter, Cooper made the 8:38 call to NEADS and alerted the Senior Director/Technician who called a Mission Crew Commander to the phone. By the time she took the call an Identification Technician had already dialed Boston Center and was talking to Colin Scoggins.

At NEADS, the two calls overlap on the tapes and the tapes from both facilities prove a clear and conclusive record of the notification to the military by FAA, just as the Commission staff wrote in Chapter One of the Commission Report.

Comment

Schreyer’s urge to extrapolate a single piece of information, out of context,  in favor of an explanation that calls into question the established facts of the day is understandable given that he is pursuing a false flag thesis concerning 9/11. Scoggin’s compression of time and conflation of events is typical of most eye witness and participant recall of events such as 9/11. My consistent position is that the story of the day of 9/11 is best told in the recorded voices of the day. Further, the air defense story is best told using radar data and voice communications in conjunction.